During the checkout process simply type your FedEx account number in the 'Order Comment' field. Yes! If you wish to use your own FedEx account number, please provide this to us and we will ship your package on your own account and no shipping charges shall apply to your order. CAN I USE MY FEDEX ACCOUNT NUMBER AS A BILLING OPTION FOR SHIPPING? We are not responsible for fees incurred because of refused merchandise and we are not responsible for customs and tariff fees imposed by your country. The only additional documents that can be provided upon request are: Please make sure that other forms of documentation will not be required by your government before you order as we will not be able to provide them. If your order exceeds 300 pounds you may opt to have your order shipped via your own freight carrier, which you would have to arrange.Ĭanadian orders will be shipped with a Commercial Invoice and Customs Declaration Form. The estimated delivery time above does not include the days required for us to process, package, and get your order ready for shipment. Your customs authority may hold the order for inspection which can delay delivery times. These delivery times are estimated by the carrier and are not guaranteed, unless otherwise noted.

Orders to Canada are shipped out via FedEx International Economy or FedEx International Priority. Delivery time is calculated according to actual 'business days' and does not include weekends or holidays.

We are also unable to send the following herbs to Canada: Forest Grown Ginseng root, Cape Aloe Powder, Goldenseal root powder and Goldenseal root. Please see “Shipping Restrictions and Hazardous Materials” on the Shipping Information page for more information. Restrictions: Products with restricted shipping to Canada include the majority of our Essential Oils line, and all Extracts, Bitters, Elixirs, Tonics and Syrups. Now, Mountain Rose Herbs has the challenge of maintaining its success without losing its unusual values.At this time, Mountain Rose Herbs is only processing and shipping orders with billing and final destination shipping addresses located in the United States and Canada.

And we're thinking that 15 percent might be good,' he says. It really is too much, and we're trying to figure out a way to reach a more level state of homeostasis, where. Donnille says the company has been growing too fast: 30 to 35 percent for the past several years. And so, to some extent, they can make their own rules,' he says.Īnd they're making up rules that even fly in the face of the business mantra, 'growth is good'. 'If you look around, there's plenty of unusual companies that are able to do business in their own way. They also contribute $75,000 annually to local nonprofits.Ī quirky business like Mountain Rose Herbs works well in a college town like Eugene, Russo says. Used paper towels go to a local industrial recycling facility. They recycle nearly everything - even paper towels. I mean, I have my suppositions,' he says. 'I don't know how we pulled that one off. But even he isn't sure what the secret to its growth has been. The tattooed former environmental activist is credited with much of the vision behind Mountain Rose's success. His long hair hangs in a thin braid down his back. 'If you can imagine the aroma of to 800 different botanicals condensed into one overpowering cannonball,' says co-owner Shawn Donnille, 'and it literally permeates clothing, fabric, fiber, paper, books - everything that we have in our offices here in our clothing.'ĭonnille wears a black T-shirt, black pants and black nonleather boots. The company packages dried herbs, spices and essential oils and mails them out to more than one-quarter of a million customers. On first encounter, it's the company's smell - not its success - that's noteworthy. Mountain Rose Herbs has been growing and thriving, despite the recession. What started out as a quirky little home-based, mail-order company more than 20 years ago is now the nation's second-largest distributor of organic dried herbs. Shawn Donnille and Julie Bailey co-own Mountain Rose Herbs in Eugene, Ore.

Mountain rose herbs